Information Pages

Royal Mail Strikes

We have put contingency plans in place for days when the Royal Mail Strikes affect us.

As we are only able to have a Royal Mail collection 2 days a week at the moment, not all strike days affect us. The dates we work that are strike days, and therefore affecting us, are as follows.

Friday 26th August

Friday 9th September - CWU members called this off in respect to Her Majesty

Friday 30th September & Saturday 1st October

Tuesday 25th October

Friday 25th November

Friday 9th December

We pride ourselves that, unlike some online retailers, we never charge your card until the day Royal Mail picks up your parcel. Obviously we need to make a slight adjustment to this philosophy on strike days.

We had two options to choose from.

a) Work the Thursday instead of the Friday strike days or Monday instead of the Tuesday strike day. We dismissed this option as customers ordering after 1.30pm and on the next day would be waiting longer than our T+C state.

b) We have found out we can take the parcels ourselves to the sorting office early on the next open day after the strikes (Saturday/Sunday or Wednesday), thus minimising the delay for customers. So we went with this option.

We will have to do a bit of paperwork on those days to make this work but we have a member of staff willing to do that in their own time to help customers.

Your card will be charged on the day of the strike (Friday or Tuesday) and the label on the parcel will also have that date.

All this may delay your parcel by a day, or maybe longer if the strike has an impact in your area, but we think it is the best option for customers.

We regularly check other suppliers to make sure we have the best option for customers and, at the moment, Royal Mail is still our only option for the mix of parcels we send.

If you want more info, or have any comments about this, please contact us.

Update - 29th November 2022

We have just been advised of some more strikes dates and some others previously mentioned have been confirmed, any that affect us have been added to the list above.

For your information, the dates of all the up coming strikes are as follows - Wednesday 30th November, Thursday 1st December, Friday 9th December and Sunday 11th December 2022.

Update - 18th November 2022

Many of the strikes in the last update below were called off as they were talking.

However we have been advised of the following dates when new strikes may take place. As far as we know they affect all parts of the system.

Thursday 24th, Friday 25th, Wednesday 30th November and Thursday 1st December 2022.

Update - 28th September 2022

There are also partial strikes on the following days which may or may not affect us - we cannot be sure yet but will update this page nearer the time.

Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022

Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022

Network: 2nd, 8th, 14th, 23rd, 30th November 2022

All prices are in UK Pounds and include UK VAT. Secure Shopping Basket. There is no minimum order.
Maximum UK Postage and Packing is £3.80 per order. UK orders over £40 are P+P Free. We are unable to accept orders for delivery outside the UK at the moment.
Updated 15/04/24
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