Information Pages

Non-UK Customers

We have reluctantly stopped sending parcels to countries outside the UK. The reasons for this are many including problems with VAT discounts and with the Royal Mail programme we use to apply postage, create labels and send Electronic Customs Data. 

Your only options at the moment are to send to a friend or family in the UK so they can send it on to you. We have heard that there are Parcel Hotels in the UK for sending on to some Countries, especially Ireland, but have no details.

If you wish to do this please put your actual address (in your own country) in the additional Card Holders Address, which you can activate in the Shopping Basket by ticking the box in the basket called "Add a separate billing address". Then put the UK delivery address in the top section called "Delivery Address".

We are really sorry we are not able to send parcels to all our customers outside the UK and are very sorry for any inconvenience.