Information Pages

Opening hours

The Dianne's Knitting Yarns Website is open 7 days a week - 24 hours a day.

The Secure Payment Option in the Shopping Basket is available 7 days a week - 24 hours a day.

The Card Payment Line is open on the days shown in the Shopping Basket which you can get to at any time by clicking the "Basket" link above.

Parcels are usually collected from us by Royal Mail at 2pm on the days shown in the Shopping Basket. However UK orders should be placed before 1pm to be sent on that day.

Please remember that any order containing a Pre-order item will be delayed until that item has come in stock* - if you want the rest of the order quicker please put in a separate order. *Pre-order Pattern Leaflets may be in stock as we have to order more than one at a time.

We are not open on Bank Holidays or Weekends. The DKY Office is open on the days stated in the Shopping Basket. Our staff work for other parts of CPU Enterprises on the days that the DKY Office is not open. The best way to contact us is by email as we do have an "Out of Hours" email Service which can answer most questions.

Easter 2021 Opening Hours

Easter coincides with our Stock Take this year so we will be taking a few days off to do that.

Therefore our Royal Mail pickups are only on the following days around Easter

Tuesday 30th March - order before 1pm please

Tuesday 6th April - order before 1pm please

Website Updates

The website does not update automatically as it is not database driven. Therefore if you put an item in the basket it will still be showing as in stock on the website. The website is updated very quickly but cannot be done until after you checkout. If an item goes out of stock, or special offers sell out, we will notify you as soon as we can.

All prices are in UK Pounds and include UK VAT. Secure Shopping Basket. There is no minimum order.
Maximum Postage and Packing is £3.30 per order (UK only). UK orders over £40 are P+P Free. If your parcel is to be posted outside the UK please check our S+P Information Page.
Updated 13/03/21
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